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Shipping FAQ

Do you ship internationally?

YES! We ship all over the world!

How much does shipping cost?

We have two shipping services available:

Free International Shipping (Not Tracked):

This shipping service is free and reliable, how ever it does not come with tracking information for your order.

International Shipping (Tracked):

This shipping service comes at a cost depending on the size of your order, however it is fast and tracked. You will receive tracking information when your order has been shipped if you choose this option.

How long will it take for my order to arrive?

IDREAMHUGE HQ is Based in New Zealand, so shipping time depends on your location and the shipping option you choose, it can be anywhere from 4 days to 30 days.

How do I contact you if my order hasn’t arrived within 30 days?

If your order hasn’t arrived within 30 days of purchase, please email us at: and we will work with you to resolve the problem.

Payment FAQ

What currency are the prices stated?

The prices stated in our online store are in US dollars.

How do I pay for my order?

Payments are made safely and securely through PayPal. PayPal accepts most major credit cards.

Do I need a PayPal account to make an order?

No you do not need a PayPal account; simply follow the prompts on screen to complete your order.

PayPal accepts most major credit cards including; Visa, American Express & Master Card.

Click here to learn more about PayPal.

Contact Us

Your satisfaction is our top priority. If you have a problem with a transaction/Order, just let us know and we will work with you to resolve the issue. You can Contact us at:

We will make every effort to respond to all customer service inquiries within 2 business days.

Contact IDREAMHUGE Customer Service

You can email us directly or use the contact form below